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Our Story

Swiss WorldCargo is the air freight division of Swiss International Air Lines (SWISS). Headquartered at Zurich airport, Swiss WorldCargo offers a comprehensive range of logistics solutions for transporting any type of cargo including high-value and care-intensive consignments to some 130 destinations in over 84 countries. Its extensive network of air cargo services is supplemented by daily truck connections between key business centers. As a reliable and innovative service provider within the Lufthansa Group, Swiss WorldCargo is committed to consistently delivering ‘SWISS quality’ to its air freight customers.
 
Mission

We use our unique strengths as a reliable and innovative service provider within the Lufthansa Group to focus on care-intensive logistics solutions.
We inspire our people and engage our partners and continuously deliver superior quality.
We care for your cargo.

 

Milestones

Milestones

2002

March

Swiss International Air Lines is founded.

April

SWISS creates its Swiss WorldCargo airfreight division.

December

Oliver Evans is appointed Head of Swiss WorldCargo.

 

2003

July

New Airbus A340-300 brings long-haul innovation and greater fuel efficency to the SWISS fleet.

 

2005

January

SWISS adopts the Kaizen approach to continuously improve its business.

June

Swiss WorldCargo starts publishing data measured by IATA's quality management system Cargo 2000.

2006

March

Swiss WorldCargo and Lufthansa Cargo conclude a marketing and sales collaboration agreement.

June

First Swiss WorldCargo Customer Satisfaction Survey conducted.

December

All Swiss WorldCargo stations certified to standards of Cargo 2000. Phase 1 implementation programme.

 

2007

November

Delhi receives daily service, becomings SWISS's first long-haul destination since its foundation.

 

2008

May

Non-stop service introduced between Zurich and Shanghai.

September

IATA selects Swiss WorldCargo to pioneer the introduction of a new "e-freight" facility in Switzerland.

 

2009

January

Swiss WorldCargo goes live with Swiss Worx, a customised version of SkyChain, the comprehensive end-to-end cargo management system developped by Dubai - based IT provider Mercator.

March

Zurich Airport becomes the first location in Switzerland "IATA e-freight-capable".

December

SWISS X-Presso "One-Hour Option" introduced for ulta-.express consignments.

New destinations added to the long-haul network thanks to a comprehensive collaboration agreement with Edelweiss Air.

 

2010

June

Non-stop service introduced between Zurich and San Francisco.

 

2011

July

Swiss WorldCargo becomes a founder member of IG (Interest Group) Air Cargo Switzerland.

August

Swiss adopts a sharpened brand profile, and Swiss WorldCargo gets a modified corporate logo.

December

Swiss WorldCargo introduces lightweight containers to its ULD fleet.

 

2012

February

Non-stop flights introduced between Zurich and Beijing.

Swiss WorldCargo launches its new "Faces" advertising campaign.

March

Swiss WorldCargo named "Cargo 2000 Platinum Member".

New airfreight capacity between Zurich and Newark thanks to the introduction of A330 on the route.

May

New weekly service introduced between Zurich and Tampa, operated by Edelweiss Air.

 

2013

March

Swiss WorldCargo launches its SWISS °Celsius Passive solution for temperature sensitive shipments.

Reconfirmation of the "Cargo 2000" platinum membership.

May

Swiss WorldCargo launches direct service to Singapore.

 

2014

January

Switzerland adopts eCSD (Electronic Consignment Security Declaration).

February

Swiss WorldCargo hub at Zurich Airport receives a GDP certification from Swissmedic.

July

On Board Courier Service now available thanks to the partnership with Chapman Freeborn.

September

Partnership with WCA announced.

 

2015

January

Quality alliance with Cargologic and SATS.

April

Cold storage facilities expanded at Zurich Airport.

Swiss WorldCargo to test drone technology in cooperation with Swiss Post and Matternet.

October

Ashwin Bhat takes over from Oliver Evans as Head of Cargo.

 

2016

February

Swiss WorldCargo is one of the airlines taking the lead in eAWB 360 campaign.

SWISS takes delivery of the first of nine Boeing 777-300ER aircraft.

July

Bombardier C Series enters service at SWISS.

September

Swiss WorldCargo launches new brand identity campaign.

 

2017

March

Swiss WorldCargo launches new website to put user experience and its customers at the centre.

June

Swiss WorldCargo has been rewarded for the DHL CARE Award for the second time.

August

The new organisational set-up in America has been introduced and will consolidate three regions to two.

 

2018

July ​​​​​​

Swiss WorldCargo rewarded with the DHL CARE Award for the third time.

August

Swiss WorldCargo gets CEIV certification pharma.

October

Swiss WorldCargo begins operating new routes to Ho Chi Minh City/Saigon, Colombo, Buenos Aires with the Winter Timetable 2018.

 

2021

April

Lorenzo Stoll takes over from Ashwin Bhat as Head of Cargo.

Management Team

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Management Team

Alain Chisari

Head of Swiss WorldCargo

 

 

Christian Wyss

Christian Wyss

Head of Cargo Offering Dev. & Steering

 

 

Gieri Hinnen

Head of Global Cargo Sales

 

Quick Facts

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March 2024

 

Employees

 

Employees worldwide About 307

 

Fleet

 

Airbus A220-100   9
Airbus A220-300   21
Airbus A320   11
Airbus A320neo     6
Airbus A321   6
Airbus A321neo   4
Airbus A330-300   14
Airbus A340-300   4
Boeing 777-300ER   12
Total   87

 

 

Key Figures

 

Cargo revenue 8.2 % of total SWISS revenue
Destinations 126
Volume Load Factor (intercontinental fleet) 62%
TKT (ton-kilometres transported), including mail and RFS 1.33 billion
Financial reports  See the reports for 2018​​​​

 

Products

 

SWISS Pharma & Helthcare Rely on us to safeguard your product integrity
SWISS Valuables Keep your valuable goods secure at all times
SWISS Vulnerables Protect your shipment without compromise
SWISS Perishables Trust us to always keep your perishables fresh 
SWISS Live Animals Entrust your beloved pets and animals to our attentive care for a worry-free journey
SWISS Mail Deliver mail swiftly in transparency
SWISS General Cargo Let your shipments benefit from Swiss quality & reliability of service

Awards

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Awards

 

2018

  • DHL CARE Award

  • Swiss WorldCargo fully CEIV certified

2017

  • DHL CARE Award

2016

  • DHL CARE Award

2013

  • ACE Award of Excellence, Air Cargo World

2012

  • ACE Award of Excellence, Air Cargo World

2011

  • ACE Award of Excellence, Air Cargo World

2009

  •  Certificate of Appreciation, Japan Post

  • Best European Cargo Airline, Air Cargo News -
    "Cargo Airline of the Year Award"

2008

  • ACE Award of Excellence, Air Cargo World

  • Best European Cargo Airline, Air Cargo News -
    "Cargo Airline of the Year Award"

2007

  • ACE Award of Excellence, Air Cargo World

2006

  • ACE Award of Excellence, Air Cargo World

  • Advertising Excellence Award - Air freight, World Trade

2005

  • ACE Award of Excellence, Air Cargo World

2004

  • Supplier Recognition Award, NTP Radio Isotopes

  • Quest for Quality Award, Logistics Management