Our Story

Swiss WorldCargo is the air freight division of Swiss International Air Lines (SWISS). Headquartered at Zurich airport, Swiss WorldCargo offers a comprehensive range of logistics solutions for transporting any type of cargo including high-value and care-intensive consignments to some 130 destinations in over 84 countries. Its extensive network of air cargo services is supplemented by daily truck connections between key business centers. As a reliable and innovative service provider within the Lufthansa Group, Swiss WorldCargo is committed to consistently delivering ‘SWISS quality’ to its air freight customers.
 
Mission

We use our unique strengths as a reliable and innovative service provider within the Lufthansa Group to focus on care-intensive logistics solutions.
We inspire our people and engage our partners and continuously deliver superior quality.
We care for your cargo.

 

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Milestones

2002

March

Swiss International Air Lines is founded

April

SWISS creates its Swiss WorldCargo airfreight division

December

Oliver Evans is appointed Head of Swiss WorldCargo  

 

 

2003

July

New Airbus A340-300 brings long-haul innovation and greater fuel efficency to the SWISS fleet

 

 

2005

January

SWISS adopts the Kaizen approach to continuously improve its business

June

Swiss WorldCargo starts publishing data measured by IATA's quality management system Cargo 2000

 

2006

March

Swiss WorldCargo and Lufthansa Cargo conclude a marketing and sales collaboration agreement.

June

First Swiss WorldCargo Customer Satisfaction Survey conducted.

December

All Swiss WorldCargo stations certified to standards of Cargo 2000. Phase 1 implementation programme.

 

2007

November

Delhi receives daily service, becomings SWISS's first long-haul destination since its foundation.

 

2008

May

Non-stop service introduced between Zurich and Shanghai.

September

IATA selects Swiss WorldCargo to pioneer the introduction of a new "e-freight" facility in Switzerland

 

2009

January

Swiss WorldCargo goes live with Swiss Worx, a customised version of SkyChain, the comprehensive end-to-end cargo management system developped by Dubai - based IT provider Mercator.

March

Zurich Airport becomes the first location in Switzerland "IATA e-freight-capable".

December

SWISS X-Presso "One-Hour Option" introduced for ulta-.express consignments.

New destinations added to the long-haul network thanks to a comprehensive collaboration agreement with Edelweiss Air.

 

2010

June

Non-stop service introduced between Zurich and San Francisco.

 

2011

July

Swiss WorldCargo becomes a founder member of IG (Interest Group) Air Cargo Switzerland.

August

Swiss adopts a sharpened brand profile, and Swiss WorldCargo gets a modified corporate logo.

December

Swiss WorldCargo introduces lightweight containers to its ULD fleet.

 

 

  

 

2012

February

Non-stop flights introduced between Zurich and Beijing.

Swiss WorldCargo launches its new "Faces" advertising campaign.

March

Swiss WorldCargo named "Cargo 2000 Platinum Member".

New airfreight capacity between Zurich and Newark thanks to the introduction of A330 on the route.

May

New weekly service introduced between Zurich and Tampa, operated by Edelweiss Air.

 

2013

March

Swiss WorldCargo launches its SWISS °Celsius Passive solution for temperature sensitive shipments.

Reconfirmation of the "Cargo 2000" platinum membership.

May

Swiss WorldCargo launches direct service to Singapore.

 

2014

January

Switzerland adopts eCSD (Electronic Consignment Security Declaration).

February

Swiss WorldCargo hub at Zurich Airport receives a GDP certification from Swissmedic.

July

On Board Courier Service now available thanks to the partnership with Chapman Freeborn.

September

Partnership with WCA announced.

 

2015

January

Quality alliance with Cargologic and SATS.

April

Cold storage facilities expanded at Zurich Airport.

Swiss WorldCargo to test drone technology in cooperation with Swiss Post and Matternet.

October

Ashwin Bhat takes over from Oliver Evans as Head of Cargo.

 

2016

February

Swiss WorldCargo is one of the airlines taking the lead in eAWB 360 campaign.

SWISS takes delivery of the first of nine Boeing 777-300ER aircraft.

July

Bombardier C Series enters service at SWISS.

September

Swiss WorldCargo launches new brand identity campaign.

 

2017

March

Swiss WorldCargo launches new website to put user experience and its customers at the centre.

June

Swiss WorldCargo has been rewarded for the DHL CARE Award for the second time.

August

The new organisational set-up in America has been introduced and will consolidate three regions to two.

Management Team

Management Team

Alexander Arafa

Head of Global Area & Contribution Management

 

Christian Wyss

Head of Quality & Services
 

 

Andrés L. Perez

Head of Cargo Business Development & Customer Experience

 

Quick Facts

September 2017

 

Employees

Employees worldwide About 304

 

Fleet

Airbus A319  5
Airbus A320 21
Airbus A321 9
Airbus A330 14
Airbus A340 7
bombardier CSeries 100 8 (+7 on order)
Boeing 777-300ER 4 (+11 on order)
Boeing 777-300ER 8 (+2 on order)
Total 76

 

Key Figures

Cargo revenue 10% of SWISS' total revenue
Destinations 130
Volume Load Factor (intercontinental fleet) 75%
TKT (ton-kilometres transported), including mail and RFS 1.69 B
Financial reports  See the reports for 2016

 

Products

SWISS Argus For your protected supply chain
SWISS °Celsius Active For your temperature controlled supply chain
SWISS °Celsius Passive For your temperature sensitive supply chain 
SWISS °Celsius Passive Solutions For your door-to-door temperature sensitive shipments 
SWISS General Cargo For your seamless supply chain
SWISS Mail For your international mail exchange
SWISS Valuables For your highly secured supply chain
SWISS X-Presso For your time-critical supply chain

Awards