In case of damage or loss please send the required documents to your local sales representative:
1) Copy of AWB
2) Copy of HAWB (if applicable)
3) Copy of Shipper’s Commercial Invoice
4) Packing List (if available)
5) Copy of Damage Report (if applicable)
6) Proof of salvage (if applicable)
7) Destruction report (if applicable)
8) Repair invoice (if applicable)
9) Claimed amount
Consideration of indemnity based on the terms and conditions of the applicable legal regime for carriage.